FAQ

How long do the candles burn?

Our candle have different burning times, but they burn quick than other candles you might know due to the soy wax and the unusual shape.
You can find exact burning times under all the individual candles listings.
They range from 1 hour to 5 hour burn time.

But most people do use the candles for the purpose of decor.

 

When will I receive my order?

We aim to bring every order to the post office within 3-6 business days. From then on the shipping will take 2-30+ business days depending on your location.
Be aware that due to COVID-19 there might be a delay on your order!

2-4 business days for Germany
4-20 business days for Europe
30+ business days for America
10-30 business days for rest of world

 

Are the packages tracked?

At checkout you have the option for a tracked package. Shipping with tracking is more expansive than without.

If you did not chose the tracked option then we sadly can not track your order and can not tell you where it currently is.

 

How do I burn my candle/ take care of it correctly?

If you chose to burn out candle there are a few steps you can take to ensure a longer burn such as putting the candle in the fridge for an hour before burning.

Make sure you put a dish underneath your candle to avoid spilling on your furniture pieces. The burn time is quite quick, make sure the dish is big enough to catch all the wax.

Cut the wick regularly to ensure the flame doesn’t get to big.

Never leave a burning candle unattended.

When the candle is burned down the candle will continue to burn in your dish for several hours.